Privacy Policy

Tech4Sure website is owned by Tech4Sure, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Tech4Sure, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Tech4Sure website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Data Controller

Tech4Sure is the data controller of your personal data. This Privacy Policy outlines how we process the information collected by Tech4Sure and the reasons for collecting certain personal data.

Information We Collect

  • Personal Information: When you contact us or register on our website, we may collect personal details such as your name, email address, phone number, business details, and payment information.

  • Device Information: We automatically collect data about your device, including web browser, IP address, time zone, and cookies. We also gather information about your interactions with our site, such as viewed pages, referral sources, and user behavior.

  • Usage Data: Information on how you use our website and services, including IP addresses, browser types, and pages visited.

  • Third-Party Integrations: We use third-party services like Twilio, Make.com, Vapi, and Air.ai. These services may collect data as outlined in their own privacy policies.

Why We Process Your Data

  • Service Delivery: To provide, maintain, and improve our AI solutions for handling calls, messages, appointments, and lead generation.

  • Client Support: To respond to inquiries and offer customer support.

  • Customization: To tailor our services to your specific business needs.

  • Analytics: To analyze usage patterns and improve our services.

  • Security and Abuse Prevention: To identify potential abuse and gather statistical information about website usage. This data is not aggregated in a manner that identifies individual users.

You may visit our website without providing personal data. However, to use certain features or receive our newsletter, you must provide personal details. You can choose not to provide data, but this may limit access to some features.

Data Storage and Security

  • Google Drive: Contact form information is securely stored in our Google Drive account.

  • HIPAA Compliance: For clients needing HIPAA compliance, Vapi’s HIPAA-compliant features are available upon request. Default settings do not include these features.

  • Information Security: We employ robust security measures to protect your data from unauthorized access, disclosure, or alteration. Despite our safeguards, no data transmission over the Internet can be guaranteed.

Sharing Your Information

We do not sell, trade, or transfer your personal information except in the following cases:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services, provided they agree to keep this information confidential.

  • Compliance with Laws: We may disclose information if required by law or to protect our rights, property, or safety.

Your Rights

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision-making and profiling

To exercise these rights, please contact us using the information below. Note that we may process your information to fulfill contracts or pursue legitimate business interests. Your data may be transferred outside Europe, including to Canada and the United States.

Links to Other Websites

Our website may contain links to other sites not owned or controlled by us. We are not responsible for the privacy practices of these other sites. Please review their privacy policies when leaving our site.

Legal Disclosure

We will disclose your information if required by law, such as to comply with a subpoena or similar legal process, and when we believe disclosure is necessary to protect our rights, safety, or respond to government requests.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

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